Contact

Reach Aether API: support by email for API, account, and billing questions, the community Discord, the public status page, and the security contact for vulnerability reports.

Support for the API, the account, and the bill, the public status page, and the security contact.

Where to reach us

• [email protected] — API, account, and billing questions.
• [email protected] — Vulnerability reports, with the policy in security.txt.
• status.aetherapi.dev — Live availability of the API, dashboard, and providers.
• Discord — Integration help and feedback on the model catalogue.

Support

Questions about the API, your account, invoices, or a request that behaved differently than expected go to [email protected]. Include the model, the endpoint, and the request id if you have one - that is usually enough to answer in one round trip.

Status

The status page shows whether the API, the dashboard, and the model providers are reachable, with the incident history behind it. It is public, so it can be checked without an account.

Community

The Discord is the place for integration questions, model comparisons, and feedback on the catalogue. Help other developers there, and you will get answers faster in return.

Security reports

If you found a vulnerability in the API, the dashboard, or the site, report it to [email protected]. The security contact and the disclosure policy are published in the security.txt file at the root of the domain.

Before you write

The quickstart and the error reference answer most questions about requests and responses. The model catalogue holds the price, the context window, and a ready-to-run example for every model.

Aether API — OpenAI-compatible access to 13+ providers through one API key.